Providing services all along the logistical chain is key to Fornells success in satisfying clients all over the world with the safest and best value racecourse equipment for over 40 years.
The service chain includes :
Pre-project specification advice and design
Shipment and handling
Intallation supervision and quality control
After-sales service and parts supply.
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Advice & DesignYour Fornells contact is a fully qualified engineer who can be consulted at every stage of your project. With a reference database of more than a thousand Fornells installations on racetracks, training tracks and equestrian centers from around the world and are able to provide advice on the most appropriate running-rail and equipment installation corresponding to any specific requirement. During the pre-project preparation work, we can work directly on the architectural plans of a new site or provide a 3-dimensional layout design for an existing site. Products are proposed from the widest-range available, and installation techniques are advised on the basis of best-value for every given area of the site. |
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Shipping & HandlingWherever your location is in the world, Fornells International Shipping department will find the most appropriate route of delivery. Over the road, by sea container or by air-freight, we can supply either the best-value shipment or in certain cases the fastest method of forwarding our products to your door. According to the delivery route, Fornells will ensure that all the vehicles are packed with optimum effeciency ; and with an international customs terminal on the factory doorstep, we also ensure that the paperwork is transmitted smoothly. |
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Installation & Quality ControlFornells provides customised installation services and support according to the choice of the client. All products are delivered with detailed self-installation instructions but in many cases clients will choose to be supported :
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After-sales Service & PartsFornells unique record of satisfying horse-racing clients for 40 years signifies a consistent approach to supplying replacement parts and being on-hand when required even years after installation. Similarly, carrying out extensions or modification to existing installations many years later is never a problem, as all generations of the Fornells product range remain compatible. Safety upgrades are also available in order to keep an existing installation at top international levels. |
For further details on our products, please contact one of our engineers.